| Role | Members | Scope | Permissions | |
|---|---|---|---|---|
| Super Admin | 2 | All circles | ConfigureOverrideAudit | |
| Transfer Officer | 34 | Per circle | DraftBulkAGT | |
| Approver (CGM/GM/DGM) | 118 | By delegation matrix | ApproveReturnReject | |
| Vigilance Officer | 4 | All circles | ConcurSensitiveCVC reports | |
| Compassionate Cell | 9 | Per circle | Verify docsRecommend | |
| Read-only Auditor | 6 | All circles | ReadExport |
Who can approve transfers for which scale, intra/inter-zone, sensitive vs non-sensitive.
| Scale | Intra-zone | Inter-zone (same circle) | Inter-circle | Sensitive |
|---|---|---|---|---|
| Scale I | Regional Mgr | Zonal Mgr | DGM HR | CGM HR |
| Scale II–III | Zonal Mgr | DGM HR | GM HR | CGM HR |
| Scale IV | DGM HR | GM HR | CGM HR | CGM HR + CVO |
| Scale V+ | GM HR | CGM HR | ED Board | ED Board + CVO |
| System | Purpose | Status | Last sync | |
|---|---|---|---|---|
| SAP SuccessFactors | Workforce master | Connected | 12 min ago | |
| DigiLocker | Officer SSO + DSC | Connected | — | |
| NIC eSign | Order signature | Connected | 4h ago | |
| RBI XBRL Gateway | Regulator returns | Setup pending | — | |
| SMS / WhatsApp / Email | Order notifications | Connected | 2 min ago | |
| UDIT (Railways) | Cross-sector sync | N/A for Banking | — | — |